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FAQ

1. What's the purpose of Ravens Membership?

N/A Ravens membership lasts for a year from the 1 Jan to the 31 Dec. When purchased, you will have a discount to any social training. You also need a Raven's membership to participate in social competitions and join reps. 

2. Is Ravens Membership the same as VNSW Membership?

No, they need to be purchased separately. VNSW membership needs to be purchased if you enter a reps team competing in SVL.

3. How do I play Reps For Western Ravens?

In February each year, we hold try-outs for womens and mens divisions. Sign ups are out now. You can find the information in the reps page of this website. If it is past February, feel free to contact Ravens exec if you are keen in joining the challenge. We will see if we can do anything.

4. Where do I register for raven sessions?

Under the Schedule tab of this website, you'll find the Social Training/Games page. There will be a timetable of the sessions we hold weekly, and a 'Book Now' button that will lead you to our SimplyBook booking page. Currently, you have to book our sessions there.

5. Refund policy?

For social trainings/games, we offer refunds with cancellations 24 hours before the session. If a booking is cancelled within 24 hours before the session, no refunds are owed.

Currently, refunds are recorded manually. That means if you are owed a refund, please click the 'Pay Later' option in the Payment methods and message Ravens Exec. We apologise for this clunky method of refunds and we will improve it in the near future. Thank you for your patience.

6. Who is Ravens Exec?

Ravens Exec is a Facebook user created by the club and used by all members of the exec team. This is the user you need to contact with any enquires you may have. Previously, Ziya Rezaye was the contact; however, with the growth of the club, this has been changed.

Contact

If you have further questions, please feel free to contact our team by filling out this form.

We will try to get back to you as soon as possible. 

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We can also be contacted via our Facebook and Instagram accounts. Link located at the left side of the page

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